Patients are able to send messages directly to the surgery, using their SystmOnline Account.

Messages are monitored by the Reception Team, who will forward messages on or deal with them just as they would do if you were to phone the surgery.

Messages are transmitted using a secure platform, they are auditable and form part of the patient record.

From the SystmOnline "Homepage", under "Your Account". Select "New Message". Type your message and "Send".

NOTE: MESSAGES WILL ONLY BE MONITORED DURING OFFICE HOURS AND SHOULD NOT BE USED FOR MEDICAL EMERGENCIES.