Friends and Family Test
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.
Since the FFT was launched in 2013, millions of patients have submitted feedback. It's used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.
The Heath Surgery collect your Friends and Family Test responses via Microsoft Forms. Patients are sent text messages with a URL to our FFT Form or you can submit your responses by using the QR Code display on this page and in our Waiting Room.
In November 2024 we received 117 responses.
92% said that the service received had been good or very good.
In October 2024 we received 183 responses.
94% said that the service received had been good or very good.
In September 2024 we received 19 responses.
100% said that the service received had been good or very good.
